Join Our Team
Are you interested in the live events business? Osceola Heritage Park, proudly managed by ASM Global, the world leader in venue management, offers a multitude of exciting professional career opportunities. We accept applications and resumes for posted positions only. See positions below.
To be considered, resumes must include salary requirements.
Full-Time Positions
-
Facility Maintenance Engineer
-
SUMMARY
ASM Global, the leader in privately managed convention centers and arenas, has an excellent and immediate opening for a Facility Maintenance Engineer at Osceola Heritage Park, Kissimmee, FL. The maintenance engineer is responsible for all aspects of facility maintenance and event setup and teardown. All facility equipment including audio and visual, plumbing and electrical plants; lighting and climate control systems; roofing systems; telecommunications, food service and maintenance/cleaning equipment is operating properly and efficiently and maintained in good condition. Provide general facility maintenance and proper delivery of event-related utility services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist with proper and efficient operation of the facilities Building Management System (BMS).
• Provides technical support, oversees and/or assists with repairs and maintenance of all facility systems and equipment.
• Help ensure all equipment is maintained according to factory specifications and appropriate PM information is entered into ASM Altum Maintenance Program.
• Proper utilization of the Work Order and ASM Maintenance Manager systems.
• Adherence to OSHA, NFPA and other applicable safety codes.
• Analyzes needs and plan preventive maintenance programs and upgrades for systems.
• Monitors repair activity to minimum downtown and disruption to facility event activity.
• Setup and teardown event related services, phone and internet, power, A/V, and lighting.
• Other job duties as assigned.
QUALIFICATIONS• Good communication skills
• Working knowledge of major facility systems such as HVAC, electrical, security, mechanical and fire safety.
• Ability to plan, organize, direct, and motivate the activities of maintenance staff.
• Working knowledge of computer-controlled systems.
• Ability to communicate on a technical level as needed to maintain facility operating systems.
EDUCATION AND EXPERIENCE
• Graduate of an accredited technical school.
• Minimum of three years' experience in the operation and maintenance of a public assembly, hotel or other commercial facility.
• Experience in operating a forklift and aerial lift preferred but willing to train.
SKILLS AND ABILITIES
• Excellent organizational skills.
• Ability to prioritize and to handle multiple projects simultaneously.
• Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.
• Strong customer service skills.
• Professional presentation, appearance and work ethic.
• Ability to work irregular/extended hours, including night and weekend duties are required.
• Proficient computer skills to operate BMS/other automated systems.
• Microsoft Office (Word, Excel, Outlook)
PHYSICAL DEMANDS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
• Heavy lifting, climbing, stooping, crawling and equipment operation.
• Must be able to lift 50 pounds.
• Able to stand for long periods of time.
• Working indoors and outdoors and is subject to adverse conditions.NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Applicants that need reasonable accommodation to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
APPLY -
Operations Staff
-
SUMMARY
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Operations Staff. The successful candidate will be responsible for changing over the facility for events and maintaining the cleanliness of buildings and grounds.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Event set-up and changeover to include moving, arranging, assembly and disassembly, setting and removal of items needed.
• Equestrians event set up and changeover may include assembly and disassembly of animal penning.
• General cleaning and upkeep of buildings, including buffing, dusting, sweeping, mopping, vacuuming, washing windows; cleaning toilets, urinals, mirrors, walls, arena seats, and trash cans.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• High school diploma or equivalent.
• Must be able to speak, read, and write English.
• Previous event set-up and custodial experience preferred.
• Forklift Certification or ability to acquire certification within 30 days of employment.
• Experience with Aerial Lifts.
• Ability to operate a Golf cart.
• Ability to work independently or in a team environment.
• Ability to work flexible hours based on events, including daytime, evenings, weekends, and holidays, as needed.
COMPUTER SKILLS
• Experience using Microsoft Outlook.PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Required to use hands, reach, stoop, kneel, crouch, crawl, walk and stand for long periods of time.
• Ability to regularly lift and/or move up to 50 pounds and over.
• Ability to work in high areas as needed.
• Ability to work in an indoor and outdoor setting and may be subjected to adverse actions.WORKING ENVIRONMENT/CONDITIONS
• Able to withstand loud concert-type settings, weather conditions.
• Ability to work on indoor and outdoor events.NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants that need a reasonable accommodation to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. -
Banquet Captain
-
SUMMARY
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opportunity for a full-time Banquet Captain at Osceola Heritage Park. The Banquet Captain’s primary responsibilities include the following.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist with the training of new employees.
• Schedule the appropriate staff for events, oversee and direct staff.
• Assist with enforcing ASM Global/OHP policies and procedures including alcohol policies.
• Serve as liaison with clients.
• Fulfill the service per each Banquet Event Order (BEO).
• Prep, set up and organization of catered event; prep, breaks down and cleanup of catered event.
• Creativity in designing buffet presentations and coffee break décor.
• Continuously improve the overall look and appearance of buffets.
• Maintain a line of communication with the Assistant Director, Food & Beverage.
• Manage banquets in the absence of Assistant Director, Food & Beverage.
• Assist Assistant Director, Food & Beverage with maintaining accurate cost of goods sold and labor for an event.
• Follow and maintain all cost guidelines for labor, beverage & food.
• Maintain all Banquet equipment cleanliness on a daily basis.
• Attend any necessary/scheduled F&B Department Meetings and Menu Meetings.
• Other duties as assigned.EDUCATION AND EXPERIENCE
• Minimum of two years banquet service experience in high volume banquets, restaurants (with banquet facilities).
• Must be able to work and lead a team independently without active management.
• Excellent interpersonal, customer service, communications, team-building and problem-solving skills are required.
• Experience with upscale dining in a restaurant or similar type facility preferred
• High school diploma or GED preferredSKILLS AND ABILITIES
• Ability to use and maintain basic food service and kitchen equipment
• Ability to train others in the use of basic food service and kitchen equipment
• Strong communication skills and the ability to read, write, and understand English
• Ability to interact with all levels of staff ability to quickly identify problems and resolve them
• Excellent organizational and planning skills
• Strong customer service orientation
• Excellent communication and interpersonal skills
• Ability to work with limited supervision
• Ability to interact with all levels of staff including management
• Ability to work flexible, irregular hours as dictated by the restaurant levels/event schedule, including nights, weekends, and holidays
• Must be compliant with Health Codes\must be able to adapt to change in the work environment, managing, competing demands, frequent changes, delays, or unexpected eventsQUALIFICATIONS
• Good communication skills.
• Must be 18 years of age or older
• Ability to read signs and follow simple oral and written instructions
• Excellent customer service skills
• Must be able to pass a background check to include a credit history report and meet corporate minimum requirements.
• Teamwork oriented -- cooperative attitude is a must.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Must be able to easily adjust to changing priorities.SUPERVISORY RESPONSIBILITIES
• Responsibilities include training employees, assigning, directing and monitoring work.
WORKING CONDITIONS• Must have reliable transportation and be able to report to work as scheduled.
• Maintain a client service-oriented attitude.
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays and can work flexible schedules
• NON-SLIP SHOES REQUIRED.PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
• Must be able to lift 25+ pounds unaided.
• Must be able to carry and balance a tray with 8 entrée plates on the shoulder
• Performing work through repetitive eye/hand coordination
• Must be able to balance and have good manual dexterity
• Must be able to or prepared to learn to drive any vehicle necessary to perform daily duties
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants that need reasonable accommodation to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Part-Time Positions
-
PT Cashier
-
SUMMARY
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a PT On Call- Cashier at Osceola Heritage Park. The cashier sells menu items at the concession stand, controls waste, and provides good customer satisfaction.
ESSENTIAL DUTIES AND FUNCTIONS
- Follow all policies and procedures of ASM Global.
- Assist in the setup of the stand prior to the event, (cooking pretzels, making hotdogs, etc.).
- Verify starting bank with money manager and handle money in accordance with cashier money handling policy.
- Keep track of all voids and over rings.
- Take orders from customers; Check ID for alcohol sales and enforce alcohol policy.
- Assist with keeping an accurate inventory count.
- Balance revenue sheet after each event.
- Help with post-event break down, (cleaning, putting stock away, etc.).
- Other duties as assigned.
QUALIFICATIONS
- Have a working knowledge of the Food & Beverage industry.
- Great customer service skills.
- Ability to work in a team environment.
- Ability to follow verbal and written instructions.
- Clean professional appearance, and ability to adhere to uniform policy.
EDUCATION AND WORK EXPERIENCE
- High School Diploma or Equivalent.
- Must obtain Safe Staff training within 90 days of employment.
- Must have cashier experience and excellent math skills.
PHYSICAL DEMANDS
- Must be able to stand for long periods of time.
- Must be able to work in a fast-paced environment.
- Must be able to work a flexible schedule including days, nights, weekends, and holidays if needed.
WORKING ENVIRONMENT
- Able to withstand loud concert-type settings, and weather conditions.
- Ability to work on indoor and outdoor events.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to handle files, type and operate office machines; talk and hear on the telephone; Specific vision abilities required to perform this job include close vision to handle office correspondence.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
-
PT Concessions Stand Manager
-
SUMMARY: Oversee the concession stands and handle operations, issues, and situations during an event, and control inventory during events.
ESSENTIAL DUTIES AND FUNCTIONS
- Verify the beginning and ending inventory counts in concession stands.
- Assist with the training of any new concession workers.
- Keeps track of ingoing and outgoing inventory.
- Ensure product is always stocked and available to guests.
- Help enforce all ASM Global/Savor policies and procedures including alcohol policies.
- Monitor the quality of food and presentation continuously.
- Provide excellent customer service skills.
- Ensure that all paperwork is filled out properly.
- Other duties as assigned.
QUALIFICATIONS
- Have a desire to work as a team.
- Excellent people and customer service skills.
- Be able to follow written and verbal instructions.
- Able to supervise other employees.
- Sound decision maker and knows when to concur with management if needed.
- Clean professional appearance, and ability to adhere to the uniform policy.
EDUCATION AND WORK EXPERIENCE
- Previous supervisor or management experience in the Food & Beverage industry is a plus.
- Must have some prior knowledge in the food service industry.
- Must obtain and maintain an approved sanitation class that is required by the state.
- Obtain SERV Safe training within 90 days of employment.
PHYSICAL DEMANDS
- Must be able to stand on their feet for long periods at a time.
- Be able to work in a fast-paced environment.
- Must be able to work a flexible schedule including days, nights, weekends, and holidays if needed
WORKING ENVIRONMENT/CONDITIONS
- Able to withstand loud concert-type settings and weather conditions.
- Ability to work on indoor and outdoor events.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants that need reasonable accommodations to complete the application process may contact 321-697-3333
ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
-
PT Cook 1
-
SUMMARY
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Cook I. The Cook I will work in all aspects of the Culinary Operations including off-premises locations under the leadership of the management team.ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ensure the Culinary Kitchen is clean and organized, and maintain a clean work area
• Ability to finish work assignments in a timely manner
• Assist the Culinary Leadership in the preparation of Banquet Event Orders (BEO)
• Must be assertive and ask questions if an assignment is not clear and concise
• Other duties as assignedSUPERVISORY RESPONSIBILITIES
Supervise temporary labor staff as neededQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION AND EXPERIENCE
Culinary Arts Degree or 3-5 years experience in multi-purpose, high-volume Catering Operation.
SKILLS AND ABILITIES
• Knife skills
• Ability to be a team player, approachable, and maintain a great attitude
• Ability to multi-task
PHYSICAL DEMANDS• While performing the duties of this job, the employee is regularly required to stand and walk for long periods at a time
• Required to stoop and lift
• Ability to lift 30 pounds to the waistNOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Applicants who need reasonable accommodations to complete the application process may contact 321-697-3333.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
-
PT Cook 2
-
SUMMARY
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Cook II. The Cook II will work in all aspects of the Culinary Operations including off-premises locations under the leadership of the management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ensure the Culinary Kitchen is clean and organized, and maintain a clean work area
• Ability to finish work assignments in a timely manner
• Assist the Culinary Leadership in preparation of Banquet Event Orders (BEO)
• Must be assertive and ask questions if assignment is not clear and concise
• Other duties as assignedSKILLS AND ABILITIES
• Knife skills
• Ability to be a team player, approachable, and maintain a great attitude
• Ability to multi-taskSUPERVISORY RESPONSIBILITIES
Supervise temporary labor staff as neededEDUCATION AND EXPERIENCE
Culinary Arts Degree or 1-2 years experience in multi-purpose, high volume Catering OperationQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
PHYSICAL DEMANDS
• While performing the duties of this job, the employee is regularly required to stand and walk for long periods at a time
• Required to stoop and lift
• Ability to lift 30 pounds to the waistNOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.